» Can my company use the Data Parse Free Edition?
» Where can I find a "cracked" version of your program?
» What options are there for Federal & State government purchases?
» What is your upgrade policy?
Here are answers to the aforementioned questions, organized by topic.
Answers: Downloadable Software
Is Data Parse Free Edition "freeware"?
This product can be used free of charge, if you use only the basic functions. Many conversions can be performed this way. If, however, you require more conversion power, you will probably need a Data Parse Basic, Business or Enterprise license.
Click here to open a new window describing the Data Parse Basic Edition, or consult the documentation that accompanies our products.
You may also review the following grid that lists the differences between the versions.
Is there a Macintosh (Mac) version of Data Parse?
There is no native version of Data Parse for the Macintosh, however you can run the software under Apple's Boot Camp or Parallels Desktop for Mac.
I can't get my script to work. Can you fix it?
Please post your issue on our support forum at http://Forum.DataParse.com If your work is confidential, you are welcome to email us.
Can my company use the Data Parse Free Edition?
Where can I find a "cracked" version of your program?
We apologize for including this in the FAQ, but some people actually do enter this sort of query into search engines. We believe we should warn them about the dangers they face.
Is it worth the risk? Some "crack" sites offer a "registered" (i.e. purportedly pirated) version of the software that is actually a "trojan horse" (definition). Such programs are not always detected by anti-virus programs since they are not actual viruses. Yet they can let the pirate take over your computer, transmit or corrupt your Files, or even erase your hard disk.
Consider this: if the crackers have already been tinkering with the program, or generating an illegal registration or unlock code, how likely is it that they have your best interests at heart?
If you practice safe computing, you'd best avoid "cracks", "warez" and "keygen" sites. Even visiting the sites can expose you to "sploits" (exploits), which attempt to take over your web browser.
What options are there for Federal & State government purchases?
We offer special reduced pricing and options for Federal & State government users and purchasers. Please email us for more information and to receive our special pricing grid.
» What is your upgrade policy?
Data Parse Basic Edition customers may upgrade, after their one year of free upgrades, via our existing client discounted price. Click here for current pricing.
Business and Enterprise also come with one year of upgrades. Before the one year anniversary of your purchase, you must purchase a Service Renewal in order to continue to receive free updates. To purchase a a Service Renewal, click here.
Answers: Privacy and Security
The informal answer: We have been in the technology consulting for many, many years, so we have been party to gigabytes of confidential information. We guard it as jealously as if it was our own.
The formal answer: We do not require registration to use this web site. In some cases we are able to determine how a visitor arrives at our site, but the only information this reveals is the IP address, originating web page and search term, if any.
Information garnered from email (e.g. email address) is considered company confidential. We do not engage in unsolicited bulk mailing. In rare cases we may broadcast to our clients, but this is done only in exceptional circumstances.
We do not share client contact information with anyone except subcontractors who have a legitimate need to know. We do not give out contact information to potential clients asking for references. While this would be to our advantage (since we have so many satisfied customers), we do not impose upon them in this manner. We nonetheless reserve the right to publish any non-confidential material sent to us via email; in such case will we remove any clearly identifying information unless we have permission to retain it in the republication (e.g. testimonials).
We do not divulge any non-public information we obtain about
clients and visitors to our web site, with the following exceptions:
(1) We will comply with requests for information if we are compelled to
do so by law enforcement officials who possess the authority to make
such demands; (2) We do publish (here)
the company or organization names of some of our clients; (3) We
reserve the right to forward information pertaining to technologically
debilitating activity (e.g. spamming), or illegal activity (e.g. scams).
Answers: Data Parse Edition Issues
What is POMPT?
POMPT is an abbreviation for "Parse-O-Matic Power Tool", now known as Data Parse Free Edition, Data Parse Basic, Business and Enterprise.
To answer the question in a different way, Data Parse is a data File parsing utility. If you would like to learn more, you can view the user manual. (Please note that the manual sometimes takes a minute to load. The free Adobe PDF reader must be installed to view the File.)
One reason we included this section in the FAQ is that it isn't completely obvious how to spell the names of our product, so people occasionally have trouble finding us. We have seen various renderings of the name, including:
|Parse0Matic (with a zero)||Parse-a-mat||DataMatic|
Did we miss any? It's hard to know, because if people can't find us, they can't tell us.
If we'd known about this potential problem when we created the product in 1986, perhaps we would have named it "Data File Fixer"!
What are the differences between Data Parse Free, Basic, Business and Entperise?
Please review the following grid for more information:
Yes, you can supply Data Parse with a URL or URLs as an input File or Files.
HTTP, FTP, etc. are available as input Files.
In addtion, you may select "HTMLDelimited" as the input File type, where Data Parse will parse your data accordingly.
Answers: New Features, Bugs, Mistakes
Do you listen to suggestions for new features?
Yes, we most certainly do listen.
Most of the features of our Data Parse technology were implemented in response to a client's specific needs. Our product's evolution has always been tied directly to customer requirements.
Every idea that comes to us is retained for our next Development Priorities review. (We cannot, however, commit to a specific implementation date.)
If the feature you want is crucial to your operation, you may be able to order it as a custom enhancement.
How do I report a bug or mistake?
If you've discovered a bug in our software, please let us know. If possible, please send us a script and an input File (in a ZIP File) so we can reproduce the problem.
In addition, if you discover even a minor typographical, grammatical or spelling error in our software, documentation or web site, we hope you can take a moment to tell us about it.
You can send us email at: firstname.lastname@example.org
To get our attention, please set your email's subject line to "Data Parse Problem Report".